Contactless café payment showing enriched merchant and location details

Transaction Enrichment and Customer Insights
for Banks

SCHEDULE A DISCOVERY CALL

Contactless café payment with purple transaction enrichment information overlays

Turn raw transaction data into clear customer context

Raw payment records leave customers confused and trigger erroneous chargebacks. We enrich transactions in real time with recognizable merchant and spending data – without replacing existing core systems.

Benefits of
of transaction enrichment for banks

Lower support volume

Clear transaction information reduces the need for customer support inquiries.

Fewer erroneous chargebacks

Recognizable merchant information makes legitimate purchases easier to identify before a dispute is raised.

Clearer customer insights

Structured merchant and category data provides a more meaningful view of customer spending behavior and transaction patterns.

Higher customer trust

More transparent transaction records create a more reliable and intuitive digital banking experience.

PSD2-related transparency

Enriched transaction details support compliance with payment-information requirements applicable to European banks and payment providers.

Customer making contactless payment beside purple transaction information overlays

What our clients say
about us

The IT specialists they provided possessed the necessary experience and required competencies. We recommend Neontri as a trustworthy and reliable business partner.

Wojciech Moraczewski

SENIOR MANAGER

A solution co-developed with Neontri has reduced the number of queries directed to the central system, resulting in lower infrastructure costs and customer service time.

Piotr Durakiewicz

TEAM LEADER – DEPARTMENT OF ELECTRONIC BANKING APPLICATIONS

Neontri stood out with their commitment, technical competence, and understanding of KIR’s business needs.

Robert Trętowski

VICE PRESIDENT

Neontri’s execution and deep understanding of corporate processes made our project remarkably smooth. Their extensive enterprise experience delivered impressive results.

Patryk Dąbrowski

HEAD OF SOFTWARE DEVELOPMENT