Transaction Enrichment and Customer Insights
for Banks
Turn raw transaction data into clear customer context
Raw payment records leave customers confused and trigger erroneous chargebacks. We enrich transactions in real time with recognizable merchant and spending data – without replacing existing core systems.
Benefits of
of transaction enrichment for banks
01
Lower support volume
02
Fewer erroneous chargebacks
03
Clearer customer insights
04
Higher customer trust
05
PSD2-related transparency
What our clients say
about us
The IT specialists they provided possessed the necessary experience and required competencies. We recommend Neontri as a trustworthy and reliable business partner.
Wojciech Moraczewski
SENIOR MANAGER
A solution co-developed with Neontri has reduced the number of queries directed to the central system, resulting in lower infrastructure costs and customer service time.
Piotr Durakiewicz
TEAM LEADER – DEPARTMENT OF ELECTRONIC BANKING APPLICATIONS
Neontri stood out with their commitment, technical competence, and understanding of KIR’s business needs.
Robert Trętowski
VICE PRESIDENT
Neontri’s execution and deep understanding of corporate processes made our project remarkably smooth. Their extensive enterprise experience delivered impressive results.
Patryk Dąbrowski
HEAD OF SOFTWARE DEVELOPMENT
What transaction enrichment adds to payment data
Merchant name
Replaces raw payment descriptors with recognizable business names.
Contact details
Provides additional information customers can use to identify or query a transaction.
Spend category
Classifies transactions to make purchases easier to recognize and understand.
Location
Adds geographic context to individual transactions.
Real-time delivery
Returns enriched transaction data at transaction time rather than in a batch window.
Our process:
Real-time enrichment without replacing core systems
See transaction enrichment results
at banking scale
Real-time transaction enrichment for PKO Bank Polski
- 1.39
-
billion enriched
transactions - ~1,000
-
merchant
names mapped - 3
-
months
to implement
The largest bank in Poland needed richer payment details so customers could identify purchases more easily. Neontri connected Snowdrop’s enrichment API with PKO’s DataStax infrastructure, adding merchant names, categories, locations, and contact information directly to payment records.
Banking data platform supporting real-time services at scale
- 70
-
million
offloads daily - 26
-
terabytes total
offloading size - 10
-
million
data retrivals
As digital banking traffic grew, PKO Bank Polski faced increasing pressure on its core system. Neontri built Data Hub on DataStax to handle high-volume data access while keeping core systems in place. The platform also supports PKO’s transaction enrichment, enabling real-time data services at scale.
Real-time transaction enrichment for PKO Bank Polski
- 1.39
-
billion enriched
transactions - ~1,000
-
merchant
names mapped - 3
-
months
to implement
The largest bank in Poland needed richer payment details so customers could identify purchases more easily. Neontri connected Snowdrop’s enrichment API with PKO’s DataStax infrastructure, adding merchant names, categories, locations, and contact information directly to payment records.
Banking data platform supporting real-time services at scale
- 70
-
million
offloads daily - 26
-
terabytes total
offloading size - 10
-
million
data retrivals
As digital banking traffic grew, PKO Bank Polski faced increasing pressure on its core system. Neontri built Data Hub on DataStax to handle high-volume data access while keeping core systems in place. The platform also supports PKO’s transaction enrichment, enabling real-time data services at scale.
How Neontri supports
European banking requirements
Supports high-volume, low-latency financial workloads at banking scale..
Provides the merchant enrichment layer, selected for real-time performance, data quality, and geographic coverage.
Consistent enrichment output maintains traceability when transactions are reviewed or disputed.
Data residency, access, retention, security, and integration requirements are scoped around the bank’s operating environment.
Clear, structured transaction details align with transparency requirements relevant to European banks and payment providers.
Our partners
Transaction enrichment
pricing scoped to your volume
and complexity
There’s no standard rate card for transaction enrichment at institutional scale. We scope each engagement to your bank’s actual needs, so pricing reflects what gets deployed, not a tier built around someone else’s architecture.
Pricing depends on:
- Transaction volume
- Integrations complexity
- The scope of enrichment required
Get your custom transaction enrichment proposal
from Neontri
