AI Banking Solutions for Governed, Omnichannel Financial Operations
Scale AI across banking without compromising oversight
Banks lose ground when AI runs without policy controls. Neontri delivers agentic AI that enforces institutional rules in fraud, compliance, and customer engagement.
Governed, omnichannel AI
built around your banking policies
Policy-governed agentic procedures
AI agents navigate complex interactions beyond rigid scripts. They adapt to non-standard situations while remaining aligned with institutional requirements.
Omnichannel agent interactions
Across voice, chat, and messaging, agents conduct proactive outreach for collections, scheduling, and customer engagement. Each exchange follows the bank’s communication protocols.
Real-time multilingual interpretation
Live language support during phone and branch interactions reduces routing delays and reliance on external interpreters.
Unified AI for banking operations
Customer-facing and employee-facing AI operate within a shared architecture, giving teams consistent controls, audit trails, and monitoring for service, compliance, knowledge, and risk workflows.
AI banking solutions for fraud, credit, compliance, and customer operations
Fraud and financial crimes detection
We combine machine learning, LLMs, and agentic AI where appropriate to accelerate detection and scale crime management in banking operations. The model approach is selected according to transaction volumes and risk profile.
Credit risk decisioning
Across the lending process, our team designs AI-driven credit decisioning to improve speed, accuracy, and consistency from application intake through final determination.
Automated model documentation and governance
For complete and consistent model records, we automate documentation throughout the ML life cycle, reducing manual effort and maintaining evidence for compliance and regulatory review.
AML scenario automation
Our engineers transform static AML rules into executable scenarios using agentic AI. The approach reduces alert noise, speeds up risk response, and produces documentation suitable for audit.
AI-powered customer complaint
resolution
When complaint volumes rise, we deploy LLMs, generative AI, and machine learning to improve response speed, consistency, and auditability at scale.
AI consulting for existing banking stacks
We scope, configure, and deploy AI around your technology, integrations, policy parameters, and success criteria. Your team gets a clear view of planned changes, retained systems, and AI responsibilities.
Our partners
Trusted by financial services teams
“A solution co-developed with Neontri has reduced the number of queries directed to the central system, resulting in lower infrastructure costs and customer service time.”
Piotr Durakiewicz
Team leader – departament of electronic banking applications
“The IT specialists they provided possessed the necessary experience and required competencies. We recommend Neontri as a trustworthy and reliable business partner.”
Wojciech Moraczewski
Senior Manager
“Neontri’s execution and deep understanding of corporate processes made our project remarkably smooth. Their extensive enterprise experience delivered impressive results from solution to implementation.”
Patryk Dąbrowski
Head of Software Development
“Neontri stood out with their commitment, technical competence, and understanding of KIR’s business needs.”
Robert Trętowski
Vice president
How Neontri delivers
AI banking engagements
Bring governed AI into banking operations with Neontri engineers
